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E-S 1000D Series Instruction Manual
Troubleshooting
5.3
One or both arms are not moving:
If displays “LU”, the battery is too low & it is in low voltage lock out. Replace or charge bat-
tery.
Check the charging mechanism of the battery, (solar panel or plug-in). Make sure to check the
voltage of the solar panel when it is getting full sun. Load test the battery by putting the red
and black motor leads directly to the battery while checking the voltage. Proper voltage
should be between 12.5 - 13.8 and drop no more than a quarter of a volt under load.
• Check to be sure wiring color pattern matches the installation (Example: push to open wiring
for a push to open installation) - If the limits or motor are wiring opposite the installation the
board will believe it is closed or open when it is actually the opposite and the arms will never
move.
Cut power to the board by removing one of the wires going to the battery. Turn the auto
close dip switch to the off position. Manually move the gate slightly off the open position by
turning shaft and re-attaching to gate, plug the battery back in and then trigger the gate. If
the gate then moves closed the arms are most likely wired backwards.
Check the limit wires are correctly in the terminal blocks. The terminal blocks come with the
terminal clamps closed - however when the terminal clamps are closed there is a small space
below them one could mistake as place to insert a wire. If this is done then conductivity of the
connection will never be reached.
General fixes for user to understand operation:
- Unhook the gate opener arm and move it to the half way position. Change the run time to a
low number (example: 2). Run the operator repeatedly.
- The operator should run one direction for a 2 count and then the other for a 2 count. After
you feel you have it following the run time correctly and swinging level and easily, then start
incrementally lengthening the run time.
- Eventually the run time will allow the operator arm to reach both limit switches and your setup
is complete.
Dual gate - Only one arm moves:
Check your dual settings - if the dip switch is changed to dual with the power on the setting
will not take effect, turn the power off and then back on to have the dual dip switch take ef-
fect. NOTE: If one leaf of a dual gate ever reaches its end limit before the other leaf starts mov-
ing, the leaf that hasn’t started moving will not begin: correct this by cycling the gates again
and let it travel the full stroke or decrease the delay between leafs. The options are 0-9 seconds
delay.
• Set the #2 dip switch to the off position and run the gate as a single. Swap motor two for mo-
tor one and run the unit as a single. This will determine if the problem is the control board or
one of the arms.
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